Frequently Asked Questions

Everything you need to know about your Insane Labz order.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must still have original tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Can I track my order?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are your products ethically sourced?

Insane Labz is committed to sustainable fashion. We partner with manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.