Returns & Exchanges
At Insane Labz, we want your style to be as bold as your performance, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your gear doesn't fit your vibe or your physique, we're here to make it right with a seamless return experience.
Return Process
- 1.Initiate the Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the unwashed and unworn items back in their original packaging with all tags attached to ensure your return is accepted.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.